FAQ

30 DAYS GUARANTEE RETURN & EXCHANGE

We guarantee for the 30 days return and exchange, pls feel free to contact with us.

SHIPPED WITHIN 2 WORKING DAYS

Once you make an order, it will ship out in 24h, and in the next 2-6 working days, you will get it.

2 YEARS FREE ACCESSORIES GUARANTEE

We also guarantee for the Free Accessories in the 2 years.

Part 1

Can I make changes or cancel my online order?
Can I change my address after an order is placed?
Can I order by telephone?
Do I need to take measurements prior to placing an order?

Part 2

What methods of payment do you accept?
When will my credit card be charged?

Part 3

Do you ship to international?
Do you deliver to all 50 states?
Can orders be shipped to a P.O. Box?
When will my order arrive?
How can I know when will my order arrive?

Part 4

What if my item arrived damaged?
What if I receive a wrong order or item?
What if I don’t want my item for any other reason than damaged?
What is your online return policy?
How long does it take for a refund to show up on my credit card?